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Turtle Beach Towers, Ocho Rios
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Real Guest Reviews
3 - 1D, Turtle Beach Towers, Ocho Rios
Overall Rating
2
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xena1jam
of
Brooklyn, United States
Stayed 12 Mar 2019
Staff
Amenities
Comfort
Cleanliness
As Advertised
arnita.gunn
of
Hamilton, United States
Stayed 20 Mar 2014
Staff
Amenities
Comfort
Cleanliness
As Advertised
I love Turtle Towers, I stay there anytime I'm in Jamaica (at least twice a yr) for nonprofit work. This was my first time staying in apartment 3-1D or booking through Mysilversands. The apartment was ok (nothing fancy, not up to date) and staff did give a call to make sure everything was ok. It was at first and then the ac broke. Thank goodness it wasn't to humid. It was fixed within 24 hrs. Cable is basic and there is no internet (fine with me).
My only big complaint is the price, I paid
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more for this apartment booking through Mysilversands than I have paid for any other stay here. I have rented two bedrooms and only paid a little more than the cost of this one bed. I don't see why there is a charge for each additional person after two. Most just charge for 4.
Mysilversands Response:
You may rent cheaper from others but you can never be sure of what you will be getting and there is no professional organisation standing by what is offered. Also, you may be surprised to know that some "key-holders" rent some apartments at discounted rates without the owners' knowledge - that's the main reason Mysilversands got involved at Turtle Beach Towers with a small select group of apartments.
Everything on our web site is transparent - what you see is what you get. When you wish to return, we would be happy to be of service to you again.
Apartment Owner Response:
Thank you very much for the feedback.
I am truly sorry that you had no A/C for a day. I sincerely apologize for any inconvenience we have caused you.
Thanks for your honest feedback about the cable and internet. They are both getting upgraded as we speak.
I hope to have the pleasure of serving you again in the future.
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